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Oct 26

Are new hires getting what they need from onboarding?

When a new employee joins your company it’s important to get the onboarding process just right, however, the latest research has found that there is a significant gap between what new hires want and what HR managers think they need, causing problems later down the line.

As many HR professionals will be aware the recruitment process doesn’t come to an abrupt end once the perfect candidate has been employed. It’s vital to ensure that your new recruit settles into the workplace well and understands what is expected of them in their role.

However, despite HRs recognising the importance of good onboarding, recent studies have found that many new hires are disappointed with the process, with up to 34% claiming to have not gone through onboarding at all. Not only can bad onboarding cause new hires to misunderstand workplace expectations but it can lead to attrition, with 1 in 25 people reportedly leaving a new job because of a poor experience during this period.

So what do new hires want? Well, according to HR tech company Talmundo, 64% feel they lack clarity around their new role and want more detail when it comes to job duties and overall workplace expectations. In addition, they feel the onboarding process is missing is socialisation with colleagues, adequate training and a dedicated mentor, which makes it much harder to settle in. This differs from HR perceptions which perceive getting to know company culture as more important to employees.

Though every onboarding process is different, it’s clear that HR managers need to listen to what new hires want in order to deliver a successful ongoing process. By implementing a positive programme which satisfies employee demands, you’ll be able to attract and retain top talent, increase employee engagement and boost business growth.

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